Frequently Asked Questions
Why buy from SerenMova?
At SerenMova, we believe that every garment tells a story. That's why we take care of every detail, from the selection of fabrics to the final packaging, so that you receive more than just clothes: you receive confidence, comfort, and your own unique style.
Shop with peace of mind, knowing that behind every garment there is a team that cares about you and is here to help you at all times.
Our guarantee
At SerenMova, we want you to feel safe when you shop.
All our garments come with a quality guarantee. If your order arrives with a manufacturing defect or isn't what you expected, we offer a hassle-free exchange or refund within the first 15 days.
Your satisfaction is our priority
Shipping information
All orders will be processed within 1-2 business days. Domestic orders will be delivered within 5-9 business days. All deliveries within Spain are free.